Question 1

Who owns the domain name — you or me?

Accepted Answer

You do, always. The domain is registered in your name, under your own registrar account, with you as the registrant contact. I get DNS access only, and every login is handed to you in writing on the day the site goes live. If you ever want to work with someone else, you take the domain with you and nothing breaks.

Question 2

What does a small business website cost?

Accepted Answer

It depends on what you need. Around R2,000 covers a really basic site — think a simple one-page or small brochure site with your info and a WhatsApp or contact button. From there, the price moves up as you add features: more pages, photo galleries, booking or enquiry forms, payments, a chatbot, admin tools, and so on. Hosting and maintenance starts from about R250 a month, depending on the site. You'll always get a fixed quote before I start — no hourly billing and no surprise invoice at the end.

Question 3

How long does it take?

Accepted Answer

It depends on the project. Simple sites can be ready in a matter of days. Bigger builds take longer, and the timeline also depends on how quickly photos, copy, and feedback come through — so it moves faster when those are ready.

Question 4

My site is broken or out of date. Can you fix it instead of rebuilding?

Accepted Answer

Usually yes, and it's cheaper. If it just needs a booking button, a DNS fix or updated content, I'll patch what's there rather than sell you a rebuild you don't need.

Question 5

Do you work outside St Francis Bay?

Accepted Answer

Yes. I'm based in St Francis Bay and work in Jeffreys Bay, Humansdorp, Kariega, Gqeberha and East London, and remotely anywhere in South Africa.

Coastal Trades Co.

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